AI Chatbot Development Services
We design, build, and run custom AI chatbots that answer from your own content and take action inside your systems: CRM, help desk, and ERP. Fixed-scope phases, published price ranges, and success metrics agreed before any code is written.
Most chatbot projects fail for the same reasons: nobody agreed what success looks like, the bot can't reach the systems where the answers live, and there is no plan for the day it says something wrong. Our engagements are built around those three risks.
Discovery and strategy. We map the conversations that happen most often, the systems a bot must read from and write to, and the numbers that will define a win in 90 days: deflection rate, time to resolution, qualified leads.
Design and build. We connect a large language model to your documents and data with retrieval-augmented generation (RAG), so answers come from your content and cite it. We then integrate with the tools your team already uses, such as Salesforce, HubSpot, Zendesk, or your own APIs.
Guardrails and testing. Before launch we run the bot against a written test set of real questions, including the ones it should refuse. We add human handoff, PII redaction, and logging so you can see every conversation.
Launch and optimization. We ship to one channel first, watch real conversations, and tune weekly. You own the code, the prompts, and the data. We document everything so your team can run it without us.
What it costs
| Project type | Scope | Typical cost | Timeline |
|---|---|---|---|
| Knowledge base bot | Answers from your docs and FAQs, embedded on your site | $5,000–$15,000 | 2–5 weeks |
| Integrated workflow bot | CRM, help desk, or ERP connections and multi-step workflows | $15,000–$50,000 | 4–12 weeks |
| Custom conversational agent | Multi-channel, domain-grounded, tool use, advanced analytics | $50,000–$150,000+ | 3–9+ months |
Fixed-price phases. After launch, infrastructure and usage can run under $100 a month for a low-volume bot; managed monitoring and optimization typically runs $500–$5,000+ a month. Large enterprise deployments can exceed $250,000.
Frequently asked questions
- How long does it take to build an AI chatbot?
- A knowledge-base bot usually launches in 2–5 weeks. Bots that connect to a CRM or help desk take 4–12 weeks, and multi-channel agents take 3–9+ months.
- Which AI models do you use?
- We pick the model per project based on accuracy on your test set, cost per conversation, and data-residency needs, and we keep the design model-agnostic so you can switch later.
- Do we own the code and the data?
- Yes. The code, prompts, test sets, and conversation data are yours, delivered in your repositories and cloud accounts.
- How do you stop the bot from making things up?
- Answers are grounded in your content with retrieval-augmented generation, tested against a written question set before launch, and routed to a human when confidence is low.